Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
When topping up, the app asks you to approve the transaction in your banking app and when you do and return to the EE app, that link has closed itself as it is an in-app web popup! This makes it impossible to top up and has to be the worst design fla...
EE permanent feature with my Apple phone - Android phone no problems. Why?
Want itemised billing
How do I do this as I asked when got a phone call to get a sim only contract
Clearly a concious decision has been made not to enable a queue for live chat support. But you do have a queue on the phone, which is of course very disruptive to the customer compared to simply waiting on live chat. It also discriminates against any...
I am tge main account hold and as such I was able to keep track of all my plans that was until I added another device. When I was purchasing I was asked to enter a mobile number, but it wouldn't accept mine for some reason, so I tried another number...
Trying to upgrade my phone but it's telling me to get the account holder to log in so I can do so, yet I am the account holder so how does that work?????
Signed into my account I pay my bills. Due upgrade however when logged in and press this option a message comes on and states “it looks like your not the account holder please contact the account holder to upgrade you phone “ does anyone know why it ...
Hiya Iv got an account with uses for my contract but would like to add a pay as you go sim into it as well
