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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 593651 Views
  • 0 replies
  • 12 Helpful

Resolved! EE App

Downloaded new app now it’s telling me I’m not the account holder. Have upgraded one of my phones as I have several on my contract and pay nearly 500 a month to now have been told I have to wait for my upgrade after getting confirmation that it would...

Axel435 by • Visitor
  • 542 Views
  • 4 replies
  • 0 Helpful

Help

Where can I view my data?? This app is very hard to navigate. Don’t like.

App failure

Like others I cannot use either the app or website. The website will not let me log on, there’s just a generic sorry there’s a problem message. I’ve tried three different browsers on three different devices (iOS, Android and Windows operating systems...

GC38 by • Explorer
  • 467 Views
  • 2 replies
  • 0 Helpful

Why is my App ALWAYS 'being improved 'NOT WORKING?

Everytime I log in there is a message"Your App is being improved The My EE App is currently undergoing some last-minute maintenance to make sure it stays working at its best.Don't worry you can still use iyour data and allowances,and your account wil...

Mcgran15 by • Investigator
  • 1194 Views
  • 1 replies
  • 0 Helpful
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