Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi, the app has been down all day and I've struggle with my internet connections even though I know have enough data there? But can't check anyway
Very annoyed that I cannot access my data allowance with the App being down all day. It is essential for me at present. Most disappointing at length of time it’s down.
I need to transfer data to my daughter and can’t since you’re app is down… in a weekend.. not the best choice of time . Why cudnt up grade be done during the night… no happy
Hi how do I pay my bill on new app ???
Hi, It's bank holiday weekend, the app been down all day, I'm unable to give my daughter any data, hence she now not allowed out because I'm unable to track her location for safety..... why so long downtime??
Help I’ve been trying to sign into my ee account forever. I can login okay but as soon as I press the continue button it says that I need to register a device. I enter my mobile number and it says that “This device is already being used’ so I’m unabl...
