28-10-2023 03:53 AM
Hi. I have two PAYG SIM numbers registered to my EE account. I used to be able to access details of them both by clicking something like "choose a device" but this option seems to have disappeared!
I have looked on the App and online website.
Would welcome any help.
28-10-2023 04:17 AM
In your online MyEE Home, look at the no. you can see just below that coloured splodgy overlarge banner. Click on the 'v' besides it & you'll see all your nos. to choose from.
28-10-2023 04:32 AM
Many thanks for your quick reply.
When I click on V, all I get is my personal details. No choice of numbers. Not recently, but I have definitely accessed the two numbers on occasions in the past.
Is it possible I need to add the second number again?
28-10-2023 07:49 AM
Hi @dande.
If your second number is not showing please try linking this again.
Be sure to let us know how you get on,
Katie
28-10-2023 11:25 AM
https://ee.co.uk/plans-subscriptions/mobile/settings-permissions/my-numbers - does the number list there?