Linked SIM

dande
Established Contributor
Established Contributor

Hi.  I have two PAYG SIM numbers registered to my EE account.  I used to be able to access details of them both by clicking something like "choose a device" but this option seems to have disappeared!

I have looked on the App and online website.

Would welcome any help.

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

In your online MyEE Home, look at the no. you can see just below that coloured splodgy overlarge banner. Click on the 'v' besides it & you'll see all your nos. to choose from.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
dande
Established Contributor
Established Contributor

Many thanks for your quick reply.

When I click on V, all I get is my personal details.  No choice of numbers.  Not recently, but I have definitely accessed the two numbers on occasions in the past.

Is it possible I need to add the second number again?

 

Katie_B
EE Community Support Team

Hi @dande.

If your second number is not showing please try linking this again. 

Be sure to let us know how you get on, 

Katie

354-
Star Contributor
Star Contributor