Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I cannot view / see any account on the My EE app, I am currently aboard and want to increase my spend cap so I can continue using my phone but can’t.
Why in we app does it show my old number
Please i would want an explanation to this and way forward because this was the reason why i changed provider in the first place… may I know the kind package I'm on ?I need to way forward because what I was told is different from what I’m experiencin...
Is it possible to add another user to my online account?
I've tried over the last week or so since joining EE to add my devices mobile and broadband to see my accounts what I'm paying and when.. been to the shop 3 or 4 times spent countless hours speaking on the phone, im told the accounts are linked but I...
I have tried this, entered the pay as you go mobile number and then entered the PIN that was sent to the pay as you go number to confirm. Confirmed that I will pay for the linked changes going forward and then receive a message saying that need to go...
We have moved and need to change my address
How do I change my home address
I have been trying to use the EE chat within the app and continuously freezes when I do so I am unable to access. There is no option when i log in on browser.
