EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 596370 Views
  • 0 replies
  • 12 Helpful

Resolved! I cant get my ee app to work

I go a new phone in september samsung s22. I haven't been able to link my phone account with the app instead I have to go to the website to view my bill usage etc. Can anyone tell me how do I connect my phone account the app? 

Pammysk by Investigator
  • 700 Views
  • 4 replies
  • 0 Helpful

Product linked to another account

I recently re-joined EE after being with another provider for a couple of years and am unable to link my SIM to my account. My number is the same as it was when I was with EE previously and when I try to link it, the app/website states that it is alr...

How?

So I pay for my device and my ex's he's somehow locked my account so I can't see any billing etc and there's an apple device on my account. How do I get him off as he's clearly changed security as it says account locked from third party but im the on...

How to “Manage Account”?

Attempted to top up my credit via the app, but to no avail. Had to log-in to the website just to get the job done. The app is practically useless,Received a text to inform me the payment was successful, and was made aware I could “manage my account” ...

aandason by Visitor
  • 383 Views
  • 1 replies
  • 1 Helpful

Access to website bills and profile

I am trying to access my bills online but keep getting " something went wrong". When will the website be working properly? I can access the shop page etc no problem but it does not let me access my profile settings or my home page thus not allowing m...

ee2.JPG ee1.JPG ee3.JPG
jazzscot by Contributor
  • 1324 Views
  • 13 replies
  • 0 Helpful