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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Since updating the iPhone app, it’s showing I have 1 notification and I can’t clear it? I’ve tried looking at all sections of the app to see if there’s something I’ve to action, but it’s still there and I can’t clear it. Anybody else have/had this pr...
I have lost my phone, so I'm using my laptop to contact everyone (very annoying). I logged into EE to report it as lost, but I can only call them to inform them. Does anyone have any solutions?
Hello, I have been trying to do an upgrade online and on the App. No luck with either. Initially it says 'Sorry, couldn't fetch recommendations for you' If I click on anything in pay monthly deals or Sim deals it says 'Sorry JOSEPH, it looks like th...
Hi can anyone help I have a random notification on my EE app when it’s closed and I don’t know what it is? I’ve deleted and reinstalled the app yet it’s still there ???
Bad website cant log in or even log out all as per other postings
I have been struggling for over an hour to add my details so that I can see my accounts online but each time there is something not correct in red although it is!
Since October last year my online EE account has been unable to properly sign in, browse the store etc.I’ve raised this issue many times with EE and every time I get told ‘we’ll call you back in a week once our account team has had a look’. That neve...
I have just seen the new Two-factor authentication option. Once you turn it on you cant turn it off. I see from the description is that this is by SMS. Im very happy to see 2fa as an option. But to do so via SMS is just retrograde. As an easy option...
I presume this is new, just noticed this, not sure if I should attempt this? Has anyone else tried yet? Apparently, no going back allowed?Any more information about this from EE?
Since the recent upgrade to the App, one of the four numbers on my account doesn’t appear in the list for data gifting. I tried it on the website and it worked. But the app ignores one of the numbers. I normally do this gifting operation every month....
