Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
trying to buy this but my webpage won’t load the basket. It keeps going back to the second picture. Any help in purchasing would be appreciated
Is anyone else experiencing error messages when trying to view ee upgrade plans. States sorry we couldn’t find that page. Most annoying
Hi. As the title says, I am unable to generate a passcode in the myEE app to add the new pay as you go sim. I have put credit on via phone call and been onto tech support for 40 minutes who said the account wasn't set up properly and had 'fixed it'I ...
Since moving from plusnet to EE I have not been able to view my bill or account/ profile on the EE app. I have raised this and just keep getting texts to say still being looked into. Can your profile just be deleted and you try and register again? Ca...
I unfortunately cannot access the App? Need to enable cookies on my browser, tried but no joy? All other Apps work, any advice
What has happened to the EE website and app? It used to function reasonably well, but recently has become incredibly slow with constant malfunctions. I used to be able to gift data quickly from the main page, now it’s hidden away and never works anyw...
Hi
