Login to EE app as BT customer

Houdini070707 · ‎25-07-2024

Hi,

I have been sent a new EE router to use with my BT broadband full fibre. All working well but how can I login to the EE app as a current BT customer! Many thanks

XRaySpeX · ‎25-07-2024

Don't think you can if you are only a BT BB cust. You would need to register an EE ID/email addy to use an EE a/c.

Why have you been sent an EE router when you are on BT BB? You sure you've not been transferred to EE BB by BT?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Houdini070707 · ‎25-07-2024

I have not got any information from EE in regards to account changing over. I will wait and see in the coming days.

BT router was not working properly when new fibre installed yesterday. Contacted BT and they sent me the EE router. They did give me new terms and conditions with EE but not received any information as yet.