Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Never before have I experienced such a confusing and badly designed web site…..if not the whole ee platform.I would like to continue using ee but dread any kind of engagement with its overly complicated ways. Even just moving around the web site is s...
Everytime i click shop it says making everything better
HelloMy EE app wont link to my broadband it keeps saying "We're having trouble linking your products" what is going wrong?
I can not access my EE app as it tells me I haven't linked my mobile to my EE account however I have. When I try and link the device once more it states 'An account holder and main user for this number already exist.'Can anyone help?
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I accidentally linked my phone to my husband's account. I tried linking it to my account but can't as it's linked to his. How do I unlink my phone from his account. Thank You
Hi, how comes there is no live chat function appearing? I need to speak to someone about my upgrade. Please can I get some help?
I tried to login to MyEE on mobile and web this morning. Signin part is OK, an auth token is issued but the API calls to find my identity are returning a 404 - have you broken something EE?
What is going on you better not switch me off as I can’t pay my bill because can’t get into the app or the phone number it keeps hanging up on me!!
