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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 596379 Views
  • 0 replies
  • 12 Helpful

Breach of contract … terrible service

I’ve just joined from Vodafone and probably the worst decision I’ve ever made. The broadband has stopped working 5 times in less than a week.unless it is rectified I will be litigating for breach of contract. 

Schassar by • Visitor
  • 487 Views
  • 1 replies
  • 0 Helpful

Data

I have added a 3G of data 2 hours ago and it’s now ran out how ?

Cant login app and web

 Hello, I have not been able to log in to the app and website since I switched to EE last year. For the first 2-3 months, I tried very hard to solve the problem, called many times on the phone and talked for hours. I wrote via online chat but it stil...

Resolved! Cant register payasyougo sim

I am trying to link my sim up to my account but it says its registered with an email address I no longer have access to how can I change my email address

Kingnic by • Visitor
  • 493 Views
  • 1 replies
  • 1 Helpful

Website has not worked for at least a month

Is EE ever going to attempt to fix their website? Their app is only useful for seeing how much data you used, but nothing else since it pulls all data from the website and directs you there anyway. Website hasn't worked since at least Dec, the first ...

Nunyabuz by • Visitor
  • 710 Views
  • 4 replies
  • 1 Helpful

Resolved! New Sim Only Contract not showing on app

Hi, I negotiated a new sim only contract on the 2nd March over the phone via customer services. I called a few weeks later to say I had not received a confirmation of the new contract in writing.  CS advised they were unable to see the new contract u...

Liverpool51#

When I text 150 to check my plan i get a message that says you are currently not on a compatible plan is there anything I need to do

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