EE App

[tobylauder]

 

I tried to link my EE sim to the app but when I try it says this. Please help me with this. I only got this Today.

[Katie_B]

Good morning @tobylauder. 

Is the SIM you are looking to link a pay as you go SIM?

If yes, is the SIM active?

Katie

[tobylauder]

Yes the sim is active . It’s also a pay as you go sim.

[Katie_B]

Thanks for confirming @tobylauder. 

If you are still unable to link this please give our customer care team a call on 150. 

Katie