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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 13054 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 26384 Views
  • 15 replies
  • 11 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 553870 Views
  • 0 replies
  • 12 Helpful

Resolved! Maintenance

Always having a problem with this network of it's not the internet down , I can never get access to app , now this all I want to do is transfer data to vunerable daughter so her tracking app will run whilst travelling to school , this could potential...

Sort the app out!!

I need to share some data with my daughter and yet again I can’t access the app because you’re ‘working on it’. It’s an absolute joke, the amount you charge for services that then don’t even work is ridiculous. 

emzi2784 by Visitor
  • 378 Views
  • 4 replies
  • 0 Helpful

Ee and service

I must say I have been very disappointed in the services provided by ee in the past 2 to 3 months. App totally usless and phone service in my area poor.  I pay a lot for ee and thinking I'd be better swapping to another company 

Wasting people’s time

Why do you keep moving things abouti just want to share my data this platform makes it so much more complicated I don’t want to be forced to be in your community 

Resolved! Help lost phone.

APP not working. This is a service that subscribers pay for and it never works. The company is liable.