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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 11645 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 25237 Views
  • 15 replies
  • 11 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 533691 Views
  • 0 replies
  • 12 Helpful

App

Can you sort the app out.  It’s a basic need to manage the account as you are like other companies.  Communication business that does not want to communicate with its customers 

Mooney25 by Visitor
  • 277 Views
  • 1 replies
  • 0 Helpful

It’s not working

Guys, what is going on… my contract is to have unlimited mobile data services… it’s not working at all… ridiculously 

Resolved! Sort out the bloody app

So why not cut down on your huge advertising budget and sort out this App. It's been too long and I'm considering changing to a more responsive and reliable company 

Jh2363 by Visitor
  • 328 Views
  • 1 replies
  • 0 Helpful

Gift Aid

This apps been down to long , this needs to be sorted or else we deserve compensation The apps down so How do I gift aid ?? 

Resolved! EE app

My EE app hasn't bin working now for days, when will it be back as I need to send data to my son