Is there a general problem with connecting to the MyEE server right now?
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29-10-2023 12:55 PM
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29-10-2023 01:34 PM
Hi @Croz
My EE app works fine. What device do you have.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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29-10-2023 11:06 PM
I’ve not been able to log in on either for last two or three hours
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30-10-2023 08:16 AM
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30-10-2023 09:01 AM
month on month?
Thanks
Chris Crosby
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30-10-2023 09:12 AM
Thanks for getting back to me @Croz.
Is this the same if you log in to your EE account online rather than the app?
Katie
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30-10-2023 09:33 AM
Yes still an issue. From app shows welcome page and can see last bill amount and data used but click on profile logo top right and just buffers/loading or if try to access through shop logo at bottom get message ‘problem connecting to our server’ Gives me option to visit the website but get get message can’t log you in
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30-10-2023 10:26 AM
Thanks for checking @Gillyp63.
Please give us a call and report this to our technical care team on 150.
Katie

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