Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8812 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22751 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 481936 Views
  • 0 replies
  • 12 Helpful

data gifting

Hi. I cannot seem to be able to gift data form my android mobile. the site says that there is a problem. can you help please? 

helene98 by Explorer
  • 340 Views
  • 3 replies
  • 1 Helpful

JOKERS

Welcome to the the No1 network Payment line does not workThe app is under maintenance for weeksConstantly getting text problems in your area Can't use 5g and not even 4gQuestion what I'm a I paying for oh yes an expensive paper weight For the love of...

Apple Music and EE APP?

Can someone please let me know why it has been nearly a month and my add on - Apple Music is not working. I specifically upgraded for this benefit, otherwise, I would have gone elsewhere. The ee app has not been working for weeks - this is a joke now...

ada95 by Explorer
  • 369 Views
  • 3 replies
  • 1 Helpful

Customer service

Wow ee unbelievable after waiting for over 2 weeks for a return call ee tang me 2 days ago whilst i was driving i rang straight back within 30 seconds to get an answerphone i left a message to ring me back 2 days later still no return call and a susp...

Cubby67 by Investigator
  • 384 Views
  • 3 replies
  • 1 Helpful

Data

What is tgis **bleep**e all I want to do is transfer data????

Rod85 by Visitor
  • 311 Views
  • 3 replies
  • 1 Helpful