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Changing email address please

Ruthjames
Explorer

Hi please can u advise how I change my email address on my account 

1 SOLUTION

Accepted Solutions
XRaySpeX
Grand Master
Grand Master

@Ruthjames : Login to your MyEE with your old email addy, Edit it in your Profile, logout & then login again with your new email addy.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

9 REPLIES 9
Leanne_T
EE Community Support Team

Morning @Ruthjames 

Thanks for coming here. 

Which account would you like to change the email address for? 

Leanne 🙂

XRaySpeX
Grand Master
Grand Master

@Ruthjames : Login to your MyEE with your old email addy, Edit it in your Profile, logout & then login again with your new email addy.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

I would like to change my email address please?

Thanks, Ruth

[Mod Edit: Removed email address from public view]

Then follow my advice.

URGENT: Remove your personal info from this public site. You wanna be scammed?

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Leanne_T
EE Community Support Team

Hi @Ruthjames 

Could you let us know for which account you want to change the email address, is this for My EE or a Perk account? 

Leanne. 

My EE ACCOUNT PLEASE

Thanks, Ruth
Leanne_T
EE Community Support Team

Please follow the advice @XRaySpeX has provided to change the My EE email address @Ruthjames 

If you are unable to log in using the old email, please call us on 150 and the team will help get this reset for you. 

Leanne.

Email option in profile won't respond.  Dimmed out

James_B
EE Community Support Team

Welcome to the EE Community, @Mybetsy 🙂

Are you able to edit it at EE | Profile?

James