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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589833 Views
  • 0 replies
  • 12 Helpful

Ee shop

I log in to my account but when I try to go to the shop it says I can not log in but I can still upgrade or buy a new device, however it won't let me do anything. This has been like this for over 3 weeks. Any help please 

Resolved! Add additional line query

Hi,I’d like to add an additional line to my account (I have 2 lines already) and use a F&F discount but I don’t want to use FlexPay, I just want to use the traditional plans. I seem to be able to upgrade my two plans at the moment to normal handset p...

Re: Live chat

Hi I haven't got a credit card only debit card and want to turn parental control off could you please help me 

Lmaw89 by Visitor
  • 438 Views
  • 1 replies
  • 2 Helpful

Can’t link my sim to my account on EE app.

Recently switched to EE from Bt and it is a disaster. I can open my EE app and even link my wife’s mobile sim to it but it simply won’t accept my mobile sim - even though my mobile number is shown in my account profile! So I can’t actually manage my ...