EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 589744 Views
  • 0 replies
  • 12 Helpful

can’t link my product

I bought the SIM card in the store. But It sometimes shows that they can’t generate a passcode. Even when I get the passcode and input it, it shows that ‘we’re having trouble linking your products. I don’t know how to proceed payment now. I want to g...

Linking mobile to my EE app

Keep trying to link my phone to my EE app and keeps saying can’t find any product linked to my number. It was ported from BT and changed across on Thursday. Does it take a while for the EE app to pick up the ported number?Thanks in advance

Iainsax by Investigator
  • 1904 Views
  • 7 replies
  • 0 Helpful

Fixing the problem

My app has been down since this morning can't transfer my daughter any data. Just says fixing some problems. Anyone else had the same?

Website and app

Ee app and website are down at the moment due to it being fixed. Please do not hesitate to contact me c9 and I will be more than happy to assist, you can also contact 0800 956600 or 150 

c9 by Established Contributor
  • 375 Views
  • 1 replies
  • 0 Helpful

MyEE Phone App Down!

What's going on with the MyEE phone app for Android?  Everytime I try to log on, I get a message saying "We're fixing a few things right now"  The computer app is working ok, luckily.  What exactly are they fixing??

Mustafa365 by Established Contributor
  • 478 Views
  • 2 replies
  • 2 Helpful