EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Trying in vain to get a Sim reconnected

On Friday the 10th October my Daughter who is a paramedic was robbed of her phone wile on a call out,wile that was bad enough trying to get her reconnected via a new Sim as been almost impossible via 150 and webchat is as much use as **bleep** on a f...

Family plan

My two children have migrated to my account as a family plan. The EE app no longer recognises their accounts and they are unable to track their usage and data. They want to be able to view their data usage so I can gift them if they are running low. ...

Anyone know how long the app is down for maintenance?

Good app

Start

App issues

I’ve had my new contract with ee for two months now and cannot get onto the app keeps saying number not recognised please help

Resolved! Account holder

I thought I was the account holder but It’s saying I’m not and I don’t know how to change that anyone know how ?

Resolved! How long for the latest update

How long for the latest update to take

View Bill

Where do I view my bill on My EE

Website and app not fully functional

Hi I have had the app for a while and use the website but many of the areas are not fully functional. For example subscription packs tells you what they are and says select below but there is nothing there. At some point I need to switch my pack and ...