Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 8692 Views
  • 32 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 22637 Views
  • 15 replies
  • 9 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 478091 Views
  • 0 replies
  • 12 Helpful

Data

Every time I need to get data to my kids, your site is down. You are **bleep** and I pay £120 a month for the privilege 路‍

Hi

I am with  U for 15 or over years You suck guys for ,at least 4years.sad.you make me think of leaving you  

Pece by Visitor
  • 262 Views
  • 1 replies
  • 0 Helpful

EE app not working

My EE app won't open. Doesn't even start up. After pressing the app icon a few times it throws up a message saying 'My EE failed to start several times. Restore it by clearing it's history?'. Clearing cache doesn't help. Uninstalling and reinstalling...

wolgizee by Valued Contributor
  • 7863 Views
  • 8 replies
  • 2 Helpful

Not letting me buy anything

It won’t let me buy anything and it said I have to have a ee phone number and ee broadband and I have to join ee chats but I haven’t got either 

Bn148 by Visitor
  • 412 Views
  • 1 replies
  • 0 Helpful