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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 589722 Views
  • 0 replies
  • 12 Helpful

MyEE not showing updated contract info

My phone contract ended on the 18th Sept and I upgraded to a SIMO plan which started yesterday (19th Sept). MyEE is still showing the old contract information and so I can't select the Inclusive Extra which comes with my new plan. I've tried calling ...

Andy_H44 by • Explorer
  • 1268 Views
  • 3 replies
  • 1 Helpful

Tranfer data

Hi i need to tranfer some data to my daughter account but i cant because the app doesn’t work at the moment 

Barri by • Visitor
  • 536 Views
  • 5 replies
  • 1 Helpful

Upgrade

Hi when I checked on Monday my up grade said I could upgrade for no fee I tried to order my new phone but it kept chucking my out thought I'd leave and try the next day but now it's saying I would have to pay for my upgrades what happen ??

Resolved! App under maintenance

My ee app has been unavailable for weeks saying it is carrying out maintenance. I can’t find out how much data or see my bills etc. was frustrating as I couldn’t resolve this before my recent holiday so could hardly use my phone.

Jane641 by • Investigator
  • 5890 Views
  • 6 replies
  • 5 Helpful

App undergoing maintenance

Is anyone else experiencing ‘We’re fixing a few things right now’ on the EE app. My son also has had this today. We both have iPhones.thank you

JuliaP by • Visitor
  • 927 Views
  • 4 replies
  • 3 Helpful
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