EE app and website

Can’t link to my product

I have been using EE service for over 2 years and I would like to my EE account and billing. When I tried to login in and link to EE product, it said “We have to stop here” after the 4 digital code generated. Now I am thinking to switch another provi...

Please explain why as a tech/mobile company your website/app is absolutely rubbi

Error given with - sms verification, subscription purchase, contacting ee

Good day all I’ve spent 6 hours in the last 2 days trying to purchase a subscription on the EE app. I have £10 credit but every time I click confirm on the subscription using credit I get an error message. I then went to my profile and see my mobile ...

Unable to load my ee account on app or online

Hi am unable to load my account on app or online it's been like this for about 2 months now  

Accessing bill on app

Does anyone else have issues accessing their bills on the app.I haven't been able to check my bills on the app since they've updated the app, all I get when I click check my bill is either a black screen with the the blue circle spinning & spinning o...

How to find my PUK2 Code ?

How do I get my PUK2 code ?

Having trouble linking your products

Hi everyone  I have just purchased a EE SIM card from Lebanon, Beirut, for international data. I am new to EE So went online to www.ee.co.uk/start    Downloaded app(on my iphone ), to set up new account entered my new sim phone number entered 4 digit...

Surely ee is not designed and made for humans to use.

Never before have I experienced such a confusing and badly designed web site…..if not the whole ee platform.I would like to continue using ee but dread any kind of engagement with its overly complicated ways. Even just moving around the web site is s...