How to remove a Mobile Account?

[MateuszSidorowz]

On the EE app when I’m on the Bill section there’s an extra mobile account which just shows this error. I dunno how to remove it because every time I open the bills menu I have to switch to the one below that one is the actual Mobile Account that shows my bill.

 

[Katie_B]

Good morning @MateuszSidorowz. 

Welcome to the community. 

Have you recently cancelled a line on your account?

Katie

[MateuszSidorowz]

All I had was I called about changing the main number to my phone contract one as originally I used a Pay as You Go SIM

[Leanne_T]

Thanks @MateuszSidorowz 

Please give us a call on 150 and the team will get this looked into for you. 

Leanne 🙂