Website shop not working

[t6h]

I get this error every time I try and look around the ee web shop. It's been like this for months - don't they want my money? Any idea what this issue is? Nobody on the phone seems to know/care.

[Katie_J]

Hello @t6h. 

Welcome to the community. 

Have you been able to try another browser?

Katie

[Tamsin7]

Same error. Works fine when logged in as my wife on her account. For some reason when I view my personal details they are in a completely different format/layout/web page to on her account.

[Katie_J]

Hi @Tamsin7. 

Welcome to the community. 

Are you able to access the EE App OK?

Katie

[t6h]

Accidentally posted that reply while logged in as my wife! I can access the app itself but when I click shop I get the same message but with a red warning triangle as well. 

[Leanne_T]

Thanks for coming back to us @t6h 

If this happens on another web browser, please call us again on 150 and the team will get this looked into for you. They can raise a support ticket for the EE account if needed 🙂

Leanne.