My number was removed from my account, it does not work anymore.

[vladlugan]

This number xxxxxxxxxxxxx is still linked to my bank account and gov things. My number was just removed from my EE account, only email is the same. What can i do? 

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[Christopher_G]

Hi @vladlugan 

Welcome to the community.

Could you give us a little more information about what has happened? Do you still have the SIM card? Is it active and working?

Chris

[XRaySpeX]

@vladlugan : Why was it removed from your a/c? Did you cancel your contract or had a PAYG SIM been deactivated thro' lack of use?

[vladlugan]

its in my hand, but no connection 

[vladlugan]

had pay as you go and been outside of UK for a long time, but i used to replenish it sometimes

[XRaySpeX · Accepted solution]

If you haven't used your PAYG SIM for a "long time" it has been completely deactivated & you've lost it for good.