Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I need to gift data
HiJust upgraded my phone and cannot get any info on the app
When are you going to fix the app it's bloody useless can't access bills and payment, can't access live chat. Bills have gone up and you can't even get a simple app to work being back the old one.
What's going on I paid my subscription on 11/09/2023 and my ink is no longer working no signal Please kindly check and resolve this issue EE card number - xxxxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the ...
Was in a live chat with EE through the app and it suddenly came up saying the app is undergoing maintenance. Has my app just crashed or is it actually maintenance with no warning?
Heppy
Launch day, systems down, website inaccessible, what a complete and utter farce lol. You'd think EE would have this sorted, same year in year out.
Today I cannot look at the app on iPhone or website on both phone & Amazon tablet. Calling 150 is too long a wait & texting AL or BALANCE doesn't bring anything back. I can log in but nothing loads. EDITED- spoke to someone on chat who says the influ...
I am having issues with the my ee app. I recently upgraded so s23 and done an app update since then it freezes on checking my info. Iv uninstall and reinstalled bit still doing the same
