Entering details on updated app

[jogilc15]

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When I went to check my latest Bill from EE I had to update the EE App, I did this put in the details they asked and won't accept my details that they gave always had on record.

I can't check my latest Bill......what do I do?

[Leanne_T]

Hi @jogilc15 

Thanks for coming here. 

Can you access your EE account through a web browser and log in using the same details? 

Leanne 🙂