Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
EE,Please redesign your site, it's horrible to navigate and sometimes just says it can't load a page or whatever; while I was upgrading it actually wiped my basket while trying to get to the card details and took about 4 attempts to actually get it ...
How long is soon before its available, or has it been down sometime and we have no idea, normally I would expect a maintenance window that was known.....
Is anyone finding the app so frustratingly flaky? I have my two kids on my account with very little mobile data and I have more data than I need so often gift data but it can take several shutdown and restarts of the app to display what I need to be ...
I'm trying to do the same thing. My daughter and I are both on PAYG accounts. I don't see "A/C Settings" under my account page. Where can I add her as a second number?
When i call 150, The number activates me an option to press a number and sends my phone a text message link? Why cant i speak to their representatives anymore ????thanks in regardsjax
If always find it difficult to log into my account via the app,it drags,sticks,freezes,and i have an flagship phone,my friend and sisters have the same problem,they end up giving up
My Android phone (Android 13, Pixel 6 phone) required an update and a restart yesterday and now the EE app won't open and I get constant (every 20 secs or so) notifications flash up that the EE app isn't responding and needs to close. Further restart...
So my EE App has been updating now for 3 weekscan’t get on to check data or anything just sends me to this page
