Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I bought the SIM card in the store. But It sometimes shows that they can’t generate a passcode. Even when I get the passcode and input it, it shows that ‘we’re having trouble linking your products. I don’t know how to proceed payment now. I want to g...
Keep trying to link my phone to my EE app and keeps saying can’t find any product linked to my number. It was ported from BT and changed across on Thursday. Does it take a while for the EE app to pick up the ported number?Thanks in advance
My app has been down since this morning can't transfer my daughter any data. Just says fixing some problems. Anyone else had the same?
for the past week the app has not been working have deleted and reloaded with no change. Unable to find any info to tell me how to gift data on the website
I need to start a plan
Hey,Same problem - I can't link my new pay monthly sim to My EE. Each time I try I receive an error message.Many thanks.
Ee app and website are down at the moment due to it being fixed. Please do not hesitate to contact me c9 and I will be more than happy to assist, you can also contact 0800 956600 or 150
What's going on with the MyEE phone app for Android? Everytime I try to log on, I get a message saying "We're fixing a few things right now" The computer app is working ok, luckily. What exactly are they fixing??
