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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 595686 Views
  • 0 replies
  • 12 Helpful

Resolved! Cannot view plans and data usage on myEE app

The myEE app is without doubt one of the worst apps I've ever used from a mobile provider. There is always something wrong with the app/service.  Currently I cannot access my plans and data. Instead I get a message from the control centre informing m...

Triaz-08 by Visitor
  • 1914 Views
  • 3 replies
  • 8 Helpful

Bills

Hi I'm trying to log onto my account to see my breakdown on my bill but I get logged on but won't let me go onto the bill as it just keeps trying to log on any help 

Jen097 by Visitor
  • 457 Views
  • 1 replies
  • 0 Helpful

Accessing EE App

Having just joined EE, setup the App with my credentials & specified Fingerprint access, I'm wondering why it requires the password & prompts me to setup a new Pin, EVERY time I log back in.As I always logoff when I'm not using the App, should it not...

MarkieM by Explorer
  • 563 Views
  • 4 replies
  • 0 Helpful

Leaving EE

After 7 long years with EE I feel it may be time to say goodbye. You lot don’t really appreciate those old customers who have been so loyal and rather keeps on requesting for more monthly payments with little perks.  My mother who recently signed up ...

NaaBaby by Explorer
  • 549 Views
  • 3 replies
  • 0 Helpful

Resolved! Leaving ee

Am I able to leave EE after my contract has finished with them through the app, if its working... Or do I have to call them and notify them? I have 10 days left of my contract.

Kj988 by Visitor
  • 522 Views
  • 1 replies
  • 1 Helpful