Unable to gift data

[Katie_B · Accepted solution]

Hi @Gf61. 

Welcome to the community.

Are you presented with an error message?

Katie

[wintageb]

They updated the app I don't know how to gift data

[Christopher_G]

Hi @wintageb 

Welcome to the community.

Have you managed to find it? Are you able to gift data through the My EE desktop site?

Chris

[isholaabayomi]

not helpful

[isholaabayomi]

I am unable to gift data to my other number.

[James_B]

Hi @isholaabayomi,

Welcome to the EE Community. 🙂

What happens when you try to gift data?

James

[ghawkins123]

When you click the gift data option at the bottom of the home page, it simple takes you back to the home page, so no data gifting options. The hyperlink in the website design is clearly incorrect and needs fixing as no one can gift data. 

[Leanne_T]

Hi @ghawkins123 

Thanks for coming here. 

How long has this been happening? 

Can you gift data using the My EE app? 

Leanne.

[bpk]

not possible