Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have a problem in that when I phone a friend who also is an EE customer, the call goes straight to his answerphone facility even if we are sitting at the same table but, he can call me no problem?He has no settings activated on his phone that would...
when trying to use the 'Suggest a feature' link from the My EE website (https://community.ee.co.uk/t5/My-EE-app-and-website/What-would-you-like-to-see-in-My-EE/td-p/924897?intcam=ON_EE_h_Suggest_feature_web-2020-06-29) I get the following error.
Why is not showing on the app. It shows data not being used. When it has been used. So giving a false reading. It would helpful to receive a text message to inform that the app is not working. The times this app is not available is now getting a to b...
Is there a wider issue with accessing our app, ee website & texts to 150 this morning? All of them apparently under maintenance, even texting or checking the add on page is not giving data info.
Always having a problem with this network of it's not the internet down , I can never get access to app , now this all I want to do is transfer data to vunerable daughter so her tracking app will run whilst travelling to school , this could potential...
I need to share some data with my daughter and yet again I can’t access the app because you’re ‘working on it’. It’s an absolute joke, the amount you charge for services that then don’t even work is ridiculous.
I must say I have been very disappointed in the services provided by ee in the past 2 to 3 months. App totally usless and phone service in my area poor. I pay a lot for ee and thinking I'd be better swapping to another company
