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yProblem with my account

Emzy131
Visitor

‎15-02-2024 10:54 AM - edited ‎15-02-2024 10:56 AM

My partner is currently with EE but he can't access his account and he sent a message but it got blocked by the sender 

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1 REPLY 1
Schockwave
Community Hero
Community Hero

‎15-02-2024 12:25 PM

Hello @Emzy131 ,

Welcome to the community,

Is your partner on contract or pay as you go?

Do you know why it got blocked? Can you clarify?

If he cannot access his account, then he may need to ring customer service to get this looked into.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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