EE app

[Njs2665]

Why can’t I see my plan in ee app

[Chris_B]

@Njs2665  Click manage then plans and subscriptions then click mobile then click  view your plan details. 

[Njs2665]

I do that but says we can’t load this information  please try later it’s for my broadband 

[Leanne_T]

Hi @Njs2665 

Thanks for coming to the community. 

Do you have mobile or home broadband? 

How long have you had the broadband account? 

Are you adding this to an existing EE account?

Leanne 🙂