Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hoe do i link my phone on ee app with new email. It says its linked to my old email and I can't change it.
I cannot link the product device to the phone number. It does not start by '07'.How can i link to my mobile phone number to view data usage or sthing. im not from UKPlease help me
I am trying to purchase a ps5 in the store and every time I click on the shop I am getting error code "We cant load this right now" i called EE but they said I cant order over the phone. Is anyone else having similar issues? Its been going on for thr...
Hi,Is it possible to get a phone transcript for a court case?
On the EE app when I’m on the Bill section there’s an extra mobile account which just shows this error. I dunno how to remove it because every time I open the bills menu I have to switch to the one below that one is the actual Mobile Account that sho...
I get this error every time I try and look around the ee web shop. It's been like this for months - don't they want my money? Any idea what this issue is? Nobody on the phone seems to know/care.
How do I contact EE without having to call? The live chat feature seems to have been removed and I can't get through via the relay service. Why does such a large and key service provider have such limited contact portals?
I have had no problems with my account until recently when my old account got comprimised and closed the person who closed it suggested i opend a new account and link my products there and i am unable to link my product nor pay my bills at all. I hav...
