Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
How to complete additional payer authentication required to complete your payment?
Hi! I’ve tried the past few days to upgrade my phone on the EE website, ive got an iphone 14 in the basket, but when i click continue, it says ‘SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE’ which is so frustrating, and then when i try ...
How many problems are there with this app. I am a new user and everytime I try to log on it tells me to set up a PIN number even though I've set one up on my previous visit. I'm now trying to see my bill because I've been overcharged and want to know...
Hi, my live chat option has been gone since I linked my broadband account and I have no idea how to get it back and ideas?
Hi just wondering if anyone has any idea how come when I try to access the shop on the site or app it shows a technical error and says to ring a number
I need to register my account however it is asking for my account number which is on my bill. I can't access my bill without registering. I have no confirmation email so I need to get it off my bill. Help.
Hi there every one I got my new sim today what do I have to do with the app is it I have to link it or somethink any help will be ok
Hoe do i link my phone on ee app with new email. It says its linked to my old email and I can't change it.
I cannot link the product device to the phone number. It does not start by '07'.How can i link to my mobile phone number to view data usage or sthing. im not from UKPlease help me
