Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Is the online chat facility no longer available?
Hi!I am in desperate need of recovering a phone call from my phone (the date, time and number that called) but I deleted it from my iPhone call history. Is there a way to recover this, please? I saw someone said to go through your carrier but I can’t...
My account has been blocked and I would like it to be reopened please. I’ve been a customer for 3 years
How to complete additional payer authentication required to complete your payment?
Hi! I’ve tried the past few days to upgrade my phone on the EE website, ive got an iphone 14 in the basket, but when i click continue, it says ‘SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE’ which is so frustrating, and then when i try ...
