EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! My account

I am told that I can only access my account via the EE app and not via to the website. I cannot download the app as I do not have a smart phone and my Kindle Fire will not support Google Play apps. So despite being sent an email to say my bill is r...

Resolved! Why has EE gone so poor?

I have anxiety and don't like phone calls and struggle understanding i have always relied on chats rather than AI crap they try and shove everyone on.I have been an EE customer since 2016, im due an upgrade which i want sim only, with nhs discount an...

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Unable to access online business account on browsers or EE mobile app. Username and password are correct. Have tried multiple browsers, two computers and 3 different broadband providers.We can't load this right nowThere's a problem getting the inform...

merging two accounts

2 mobiles on one account with the email address ending gmail.compurchased broadband in a shop - they couldn't do it under the gmail.com account so in order to complete the purchase they used the same address but with googlemail.com at the end.downloa...

EE app

The EE app is not working and I can not see whens the next date of payment for my monthly pay plan is .

Login issue

Resolved! I think i have a stalker girls weirdo hacking my ee app 😳🥳🥳

Resolved! Eee

How to see the bill in Eee apps

Resolved! EE app not working on iPhone 14. Im a new customer

Hello I have downloaded the app & it works the first time but on logging back in I just get a screen that says we need to access your device. The screen never moved on from this prompt & the only option is to delete the app & start again but with sam...

Just the WORST app and website.

I thought this was a PHONE and INTERNET company...!They have the worst most glitchy app, and the website feels like trying to load a photo of a cat in 1993.In 2024, 'clearing the cache' etc etc should not be the way to make a basic-as website functio...