EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 597009 Views
  • 0 replies
  • 12 Helpful

Head office please

Does anyone know an email address of head office please. I need to make a complaint I've called EE 10 times with no luck and had enough quiet frankly talking to people who don't know what they are talking about and all the promises that it will get s...

Resolved! Frustrating and impossible upgrade process

I’ve been trying to upgrade my phone for the last few weeks. Everytime I clicked the link through the EE app (as I’m eligible to upgrade) and then go to sign in the page just goes blank. Initially I wondered if this was because I was trying to do it ...

86E8256D-E9A6-4C1F-833F-08549763B996.png
DrSJF16 by Investigator
  • 1122 Views
  • 5 replies
  • 5 Helpful

Constant problems ordering

Everything i try on the app lately doesn’t work!.. we need to get this sorted!… I’ve ordered and paid down payment 3 times now for a tv… and when called have had them tell me there is a problem and try again on phone to take payment again to be told ...

Gem-mc by Visitor
  • 573 Views
  • 2 replies
  • 1 Helpful

Network

 ee Is ridiculous, can't access to my add-on plans, failed to add new debit card, no responses nothing.

1000008624.jpg

EE

This has to be the worst phone company everything is confusing no such thing of a refund u can’t do a mistake without be charged for 臘‍

My ee app not loading

Recently upgraded my phone.When i log into the app it lets me put my pin in then comes up with a message saying lets get you set up.I press continue and it just spins.I've uninstalled app and reinstalled again and it starts working but once i come ou...