EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

App and website not working

I was due a phone upgrade last month, I’ve tried several times to do this online unsuccessfully. The app logs me in but then when I select upgrade options it tells me it cannot log me in even though it is logged in as I can access everything else. Th...

Re: Remove content lock

I want to turn off content lock but everytime I click on the link it asks wat I want an it just keeps bringing me bak to this page can someone dxplain it z bit better instead of keep putting links up wat to do once u have clicked the link

Resolved! eSIM

How doi set up a eSIM for new york

Setup wifi control via the app not working

My phone is connected to my wifi. I have scanned the barcode on the router and the app tells me i am successfully connected. I am unable to access the wifi controls no matter what. I have dialed 150 and selected broadband and EE keeps pushing me to l...

Live chat not working

That chat on the app not working keeps loading

Let’s try that again. We couldn’t find any products using the mobile number

Hi, I'm trying to verify my mobile number but it keeps coming up with the above error message.My phone came yesterday and I got my old phone number onto the new phone with EE, texting NUMBER to 150 gives the correct number which I've been using but i...

Resolved! Cant access 150, or live chat app

I have a problem.EE has suspended my service. I am abroad. I now cannot call 150 or the mobile number provided by EE. The app live chat is not working. I have messaged EE via FB, Insta and Twitter with no reply, just the generic ' you can call on 150...

EE ID ISSUE

The worst website!

EE has the worst website ever! For such a massive company who’s internet can land planes you have a website that never works! An online payment system that takes the money out of you bank but doesn’t register on your amount owed, and god forbid you w...

Resolved! Two EE ids

Hi I have 2 EE ids one for mobile and another for BB. I moved home and the homemove couldn’t be done on New EE so set me up with new BB account with another separate email being used. Have had 2 guides attempt to fix it but still have to log in twice...