EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

EE website abysmal

It is truly abysmal. It must be the worst website I interact with. Even the simplest of things causes it to crash or just freeze. Just tried ordering a watch for my daughter and after I paid the upfront fee using PayPal it returned me to the EE websi...

Update has caused more issues & gremlins. Why?

After being forced to do an update now the app is worse than ever. Im so fed up with it. To the point im actually really considering leaving for a different company. Why do they have to fix something that wasn't broken? I dont get it. & i cant really...

Change email

How do I change my email address as I no longer have access to my old one

what's wrong with my payment online i cannot see here my bill

I having trouble to ay my bill I use pay online my broadband phone and couple months been Acord, I need help

cant view my bill online

Hi,I always visit the website to view and download my bills.I have tried today and yesterday but every time I click on Bills & Payments or view my bill nothing happens.!!!Is there a problem with your website?

Resolved! 3d secure payment blocked for Starling Bank when adding a new card

When trying to add a new card (Starling Bank Mastercard debit), the 3d secure pane does not load and shows ERR_BLOCKED_BY_CSP. Has been like this for days, I gave up and used a credit card from another bank for which the 3d secure works. Please fix...

Linking new EE Sim to App requiring visit to store with id

More EE hassle and incompetence. When I try to link my new Sim to the App, it tells me that I need to present ID in a store or call first. Having spent 12+ hours on calls to EE (typically on hold for 30mins) since we moved from BT 3 weeks ago with T...

Live chat

Why is no one responding on live chat? Been waiting over 2 hours now!! Absolutely ridiculous!!

Resolved! Ee perks.

Hi I can't get onto my account to get perks code Can anyone reset account please..

Issue logging into EE store/games

When I try to log in to the EE store in order to make a purchase, after I've entered my password and clicked sign in, the password field auto populates with dozens of characters and my log in attempt fails. I've tried this on my Samsung 24 Ultra and ...