EE one multiline discount

[Simon243]

my account is still showing that I have EEone for having broadband, £20 discount 

I never got the broadband installed in the end and I never ever received £20 off but still shows up in my app every time I want to buy it's giving me £20 discount that I should not receive how do I get rid of this

[Chris_B · Accepted solution]

@Simon243   You’ll need to call customer support about this.