EE app and website

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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Just the WORST app and website.

I thought this was a PHONE and INTERNET company...!They have the worst most glitchy app, and the website feels like trying to load a photo of a cat in 1993.In 2024, 'clearing the cache' etc etc should not be the way to make a basic-as website functio...

EE account unavailable

I’m having trouble being able to access my account both on the EE app and the website, both saying the information is not available or can’t be loaded? i am unable to make any changes to my account or check my bills etc. has anyone experienced this? ...

New to EE Broadband - Login and OTP issues

I've just "transferred" from BT to EE for Broadband, etc. Not the same problem that you have but similar. Trying to set up the EE app on my mobile phone and to apply the change I have to provide a code delivered from EE via SMS. Setting up the same ...

App and Profile saying “something went wrong”

Last time they had to white list my IP Any ideas?

No access to app or website for account

I have not bern able to log since July and despite multiple phone calls to tech support etc this has not been resolved.I cannot check my bills, gift data or anything apart from see my profile.Am I within my rights to cancel my contracts without pena...

Resolved! It doesn`t show me the bill and how much i have to pay

when I connect to my application, it doesn't show me the invoice or how much I have to pay, it gives me a link, I access it, I enter my phone number and accept the contract number, and then it tells me that my account is connected to another account,...