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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 608456 Views
  • 0 replies
  • 12 kudos

Merge acoount

Having an absolute nightmare since joint EE both mobile and broadband. Spent hours trying to sort out my account but no success whatsoever. How can I get hold of someone who can actually help? Thks 

Mybill

Hi ,I don't know why my ee online account doesn't show my bill history? Could anyone help about it? Please 

Good as new upgrade

Hello,I’ve been with EE for 5 years now and I’m due an upgrade on my phone contract. I’ve always upgraded to a good as new iPhone as the contracts work out cheaper, however when I’ve browsed through the available phones there are no good as new iPhon...

EE app has not been working for 3 months

I have not been able to use the app for almost 3 months now and I need the app top gift data to my family members. I have contacted EE for this and they said they would look into it but it still has not been resolved and they said I should call when ...

Arin3 by • Explorer
  • 552 Views
  • 2 replies
  • 2 kudos

Resolved! Phone account disappeared

My mobile phone account has disappeared from my app. My broadband app is still there, but there’s nothing to do with my mobile account. It was on there previously. When I go to the section to link a phone account and go through the process it says “t...

Nicko79 by • Explorer
  • 1043 Views
  • 4 replies
  • 2 kudos

Upgrades

I have been with EE for about 8 year with 4No phones and I'm due my next upgrade but I'm shocked at how expensive EE have become against their competitors. Shocking service will be leaving

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