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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 592388 Views
  • 0 replies
  • 12 Helpful

Resolved! Can't Login

Cannot Login EE App 5.54.0, it does not bring keyboard for login no matter I am on WiFi or mobile data. I deleted the app and reinstall still same.

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5mt56gav by Investigator
  • 505 Views
  • 5 replies
  • 5 Helpful

Cant log in.

Hi, have had issues with both App and Online since October last year. Greeted with these errors when trying to log in, any help? Have tried the online guides in the contact centre and no one has any idea!   

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Afairl93 by Investigator
  • 586 Views
  • 4 replies
  • 3 Helpful

Resolved! Still can’t link phone to account

 still can’t link my phone to my account in the app. Now get this error. Pin now coming through. Also had first bill in the post. Why have I been charged a £50 admin fee for joining EE? There was no mention of this on signing up!!

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leewig85 by Investigator
  • 701 Views
  • 4 replies
  • 3 Helpful

Gifting data

Can't gift data on the app never had a problem before can you sort the app put please 

3Para by Explorer
  • 452 Views
  • 3 replies
  • 3 Helpful

Website and App won't let me upgrade

Last week I received a text from EE telling me that my SIM-only contract is due to end on 15/01/2025.Today I visited the website to see my options, only to find that, even though I was logged in, I couldn't access SIM-only deals and was offered the o...

JustRTW by Investigator
  • 3709 Views
  • 13 replies
  • 9 Helpful

EE login

I havent been able to login on app or website for while now , says inable to login but gives no reason? Pls help@

Payment owing but when I try and pay it says £0.00

I keep getting a message saying that I haven't paid my bill but when I log on to either the app or online it says that I owe the monthly amount but when I click on the to pay it says I owe £0.00. I have paid my bill because I have the confirmation vi...