Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
When using the EE app for multiple SIM accounts, is there any way to specify (and retain) the order in which the list of users appears? It always defaults to phone number order.
Hi I am just wondering what my bill is for my next payment on 15th may
I am having 2 problemsFirst my the account to which my products are linked appears to be linked to the mobile number that I moved from when keeping my original one. Could be something else?Second it is impossible to contact a person to speak to using...
Darii
I can view my plan on the mobile app but NOT the usage. When I try to view this I get a message " Sorry we're having problems loading your usage. Please refresh the page or try again later". I phoned 03301231105 and was told it would take another wee...
I have tried to connect my broadband to my EE account (mobile came first) and when I go to connect I get an error page. I have tried on my PC and on my phone through the EE app.
How long is it going to take for the EE App to get fixed for goodness sake! ? 2 days out of service is ridiculous. Get on with it please or just put out an update.
I want family pack
