Has EE.co.uk Broken or been hacked

chapster59 · ‎12-05-2025

Website after login and app login just goes round and round. I would suggest not paying shareholders this month and get a good website up and running, instead.

Tried getting in touch, but the message people cannot fix it, they just try a new EE id......i have three now. Am i winning?

chapster59 · ‎12-05-2025

Yay! I’ve got some badges now! Back in the seventies I would have loved them.

how about fixing the website? Am I being too sarcastic lol

XRaySpeX · ‎12-05-2025

My vote is for broken.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

chapster59 · ‎03-06-2025

Yep, badly broken!! I phoned in the end and I'm still waiting for it to be fixed. Took an hour being passed from pillar to post. A complaint ticket was lodged by one individual i was talking to, then it was closed very quickly after. I wasn't complaining, i just wanted it fixed.

So they KNOW about it !!!! This communication GIANT cannot fix their own website. What a load of old......

When is the new website arriving EE? can you communicate that????????????????????????????????????????????????

Chris_B · ‎03-06-2025

@chapster59 It’s an account issue that has to be resolved I’ve just logged in to mine ok. But Have you tried clearing the device history and cookies?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.