Took out a new contract this month, part of it included an Inclusive Extra to Netflix. It's been working fine for the few weeks but now Netflix emailed me to say I needed to update my payment details. It was a legit request as my Netflix app brought this up straight away. I wanted to check if Netflix option has been stopped by EE since or if this is possibly just an error as I haven't swapped or changed my Inclusive Extra
Ring up EE, ask them to remove netflix and then add it again. Then reactivate netflix with the link they send. I've just done it and it all works again now
I have had exactly the same issue. Spoken to someone at length and again today I have had a payment reminder from Netflix and now I can’t access Netflix on my EE TV
