Community Activity

Resolved! Future Bills

Good evening,Was just wondering if it’s a “me” problem or something’s changed.Used to be possible to see an estimated bill on the app but it seems to have disappeared?App is up to date and I’ve tried both BALANCE and BILL via SMS to 150 but no joy.  ...

Resolved! Still No straightforward answer!

I switched from Virgin to EE, with the promise that the £300 for the switch would be made as soon as the Virgin account was paid and verified.  I emailed end of April to enquire  and received a response to say that the credit would be applied with 28...

Resolved! Data

Can I buy data for a ee pay as you go user if I amo O2.

Reg123 by Investigator
  • 181 Views
  • 3 replies
  • 1 Helpful

Yvm102 error code again!

I am completely fed up with EE. Since the change from BT my TV has repeatedly shown YVM error code and refuses to connect to the internet. The app is so confusing to navigate that I end up giving up in frustration. I have resorted to watching channel...

Fully1 by Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful

Resolved! No wifi, hub flashing orange

Hi, I upgraded my wifi from fibre 900 to the new 1.6gb gamers bundle, on the activation day (10th dec) OR engineer came out and changed the ONT over to a 2.5gb box and connected everything up. I got a text about 1.5 hours later saying my new line w...

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Smart Hub Plus SH31B Router Firmware changelog

Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...

monitorcurve by Established Contributor
  • 3772 Views
  • 24 replies
  • 23 Helpful

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