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Resolved! Unable to login and access info on EE app
For weeks now I’ve been unable to login to the EE app, have tried all the recommendations and just get to the ‘Sorry, there seems to be a problem’ page every time. I’ve called EE and they weren’t able to help, suggesting it’s a known issue they are i...
Netflix activation problem
Just joined EE and broadband/TV activated 15/04/24. Been trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contrac.Link in welcome letter (EE.co.uk/go/partneractive) not workin...
Login issues now for a year
I’ve not been able to login into the app or website for about 12 months now. Fed up of asking EE about it. Had tickets raised, sent screen shots, been told to delete apps, reload apps, try different browsers,explained the issues over and over again. ...
Resolved! Can you show me my latest bill
Show me the latest Bill
Brand new phone imei blocked
I ordered a new iPhone 16 pro (sim free) from EE. When it arrived the seal looked like it was tampered with and the handsets imei number was blacklisted. EE have removed the blacklist now. But I’m wondering is this somehow a scam, and if I’ve really ...
EE WiFi Pro Extender mis-reporting ethernet speeds
After going round the houses quite a few times, I finally spoke to a chap in Belfast who logged into the router and extender to see what was going on.He could see that the extender was reporting a 2.5 Gbps speed, whereas the admin portal on the hub w...
Openreach fiber checker wrong
I've been trying to get full fiber for over a year and on the fiber checker it shows not available I live in a block of six flats and two of my neighbors have full fiber and all I get from openreach they need landlord permission can anyone help me wi...
PAC code required
Hello and good morning. After deciding that signals (be it 5G and call) with EE is generally rather poor here at Folkestone harbour, and since I was still within the cooling off period after signing on with EE (18th June), I requested a PAC code to b...
Resolved! Website error
It is 2025 and I have the same error. Unfortunately, we couldn't log you in, but you can still buy or upgrade - just choose what you want to do. One of the worst websites for a phone company I ever come across, for Weeks I fail to upgrade because o...
EE App & Online info not working when signing in
Anytime I login into the EE app to check payment info or just anything really it comes up with “we’ve run into a problem”. I’ve tried deleting the app and redownloading, I’ve changed my password. Nothing works. Same happens when signing in online. I ...
