Community Activity
My phone number is not linked somewhat
HelloI am actually abroad and I suddenly stopped being able to receive any texts nor callsI can't get any help as there is no chat and I can't call...I add some pay as you go money but want it back if it is not workingI can see my number on my accoun...
Calls to this number are barred from this phone
We returned to France last weekend and now get the 'Calls to this number are barred from this phone' message when I try to call back to the UK.We have (my wife and myself) both have European Roaming package activated. There are no call restrictions/c...
Cant link my business phone, and cant redeem MS365 voucher
I've tried multiple times to link my business phone to my online account, and it fails every time. I have phoned EE support and just get told they're aware of this issue.However, I am now trying to redeem my Microsoft 365 perk, which also does not wo...
Resolved! Cannot receive calls to my landline, although I can dial out
I cannot receive incoming calls to my landline, although I can make outgoing calls, but only to other landline numbers NOT any mobile numbers. Calls can only be done from the phone plugged into the EE smart hub plus. If I try the phone plugged direc...
Cancelled my upgrade
I cancelled my upgrade I’ve not received my refund
Sim only wifi
Hi . Im on sim only and no matter where i go i can only get 2g.
WiFi 6 or 7 adapter for PC/Laptop/MacBook
I am currently on BT with a Smart Hub 2 and considering upgrading my router to an EE Smart Hub Pro Router Tri-Band 6GHz 5GHz 2.4GHz (from eBay). When using this router, does upgrading your PC or laptop WiFi hardware to 6 (or 7) via a plug-in USB adap...
My order
Where is my order [Mod Edit: Please don't post personal information on public forum]
No A/c No. No Netflix and Now access. Terrible Customer Service.
Where do I begin ! Since being moved from BT to EE, nothing but problems. Wi-fi keeps dropping off, even after an alleged fault rectified and an engineer coming out.Swapped to the Entertainment package in March and no welcome "Thanks for choosing EE"...
SMS 150 Commands?
In various places (EE website, text of other messages) it says SMS "HELP" to 150 for a list of commands.However this doesn't work from my phone. Other commands ("UP" "BILL") get a response. So I assume EE broken or changed this?