All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
My partner went on-line to upgrade to a sim only deal, did via ee website. They sent another SIM card so she is now paying for two contracts. She called EE last week and got through to a chap in Ireland who was more interested in why we voted for Bre...
Hi im probably being dumb, but i have a perk code, but cant find where to add it, im currently upgrading, ive got as far as the 'place order' button but dont want to click in as i havent entered my perk code yet! does it ask for the perk code after...
I was called in April for a phone and contract upgrade. Within a couple of days (well within the 14-day period) I realised neither the phone (too similar to what I was already using) nor the contract was what I wanted. I went into a store to return ...
I want make formal complaint about my payment date on the EE app it is incorrect it is don’t on the 31st of every month I didn’t change to that date I want it on the 1st of every month EE need to update the app change to 1st of every month it is...
HiI'm waiting on the chat page for the chat to become available to chat to someone..hahSo I wanted to ask is it possible to pay more upfront than stated for a new phone, so as to keep the monthly payment down? Thanks T
My EE Account Got Suspended As I Completely Forgot To Pay My Bill! So On Thursday Night I Paid My Bill And I’m Still Under Suspension!! When Will I Get My Internet And Data On!!
Can anyone confirm how long you have to wait after a previous contract finishes before EE will consider you a new customer? I can't find anything in the terms and conditions that sets this out, or anything on the website. EE Customer services stated ...
So I have had a final bill amount after I I cancelled my phone in my cooling off period I know I was due my up front cost back and 30 credit I already had on my account but for some reason due to me barely using the phone I've been given money back f...
I signed up for 2 sim contracts, 150GB for £20 each but with my discount for being on BT Internet it would be £18 a month each line. Just checked my bill and the discount has not been applied to one of the numbers so I’m paying £38 instead of £36.
Hello i just want to apply mobile iphone plan with apple watch
