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EE Perk - cant find where to add it

andwrz
Explorer

Hi

 

im probably being dumb, but i have a perk code, but cant find where to add it, im currently upgrading, ive got as far as the 'place order' button but dont want to click in as i havent entered my perk code yet!  

 

does it ask for the perk code after i click the place order button, or is there somewhere before i need to enter it, sorry, been trying for ages!

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@andwrz  It should be there before you click that button, But if that tariff already has a discount on it and then you cannot apply your perk to it as you can only have one discount line.   is that tariff already being offered on discount? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks Chris.

 

Ended up calling 150 and they could add it no problem. But 100% wasn't an option when I did it myself online. Very odd indeed