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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 62780 Views
  • 69 replies
  • 14 Helpful

Is it really upgrade anytime if you have to pay a fortune

I hate my new S23 ultra, drops calls constantly, virtually unusable in Manchester city centre, only 5 months old, if I want to change it I have to surrender the phone AND pay £600? I have been with EE for years, spend over £120 a month and this is th...

davj by • Established Contributor
  • 1306 Views
  • 6 replies
  • 1 Helpful

phones broken

My phone has broken. I tried calling EE yesterday to upgrade and get a new phone but she had to send me a text with a pin code to verify terms and conditions..I don't have another phone to insert my sim to get a pin code. How can I upgrade without th...

Resolved! Family and friends discount

I have 30% friends and family discount. Can anyone tell me please whether it just applies to the SIM card charge or the entire package I cludi g phone? Thanks 

Early Upgrade

HiWhen i took out my Samsung Galaxy S23 Ultra with EE back in March i paid the extra to upgrade any time im looking at going to Iphone 15 Pro Max and i can upgrade for £100 the price difference is around £2 which isnt a bank breaker.4 months ago my p...

Sarahs1986 by • Valued Contributor
  • 466 Views
  • 1 replies
  • 0 Helpful
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