Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 17192 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 27013 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 57880 Views
  • 69 replies
  • 14 Helpful

No contract

Hi All,So I received I text message to today off EE stating that they haven't produced a contract for me since I purchased a phone back in June 2022. Anyway the text messaged said that since it is their fault that I can cancel free of charge. And hav...

Resolved! Truth or Click Bait??

Reading an article in the online news this morning about EE allowing people to leave free of charge.This applies to those who were not given pre-contract information and applies to those who STARTED a contract in 2022.Anyone else hear about or know o...

Resolved! Bill

How do I view my bill when my husband is the contract holder 

Hector85 by Explorer
  • 405 Views
  • 3 replies
  • 0 Helpful

Moving pay monthly tab plan to EE

Hi,I currently have my mobile through EE and my tablet through O2 (now out of contract). I want to consolidate these and bring the tablet plan over to EE as I find the service, coverage, cost, etc, much better. I have been through My EE to get the mu...

tim5686 by Valued Contributor
  • 426 Views
  • 4 replies
  • 1 Helpful