All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hey, I've had an e-mail from: [email protected] Which says I owe money. Here's the text: It appears that we haven't received the £68.07 payment to settle your last bill by the specified pay-by date. Unfortu...
Hello thereI asked for end my contract and talked to customer service and manager twice and they said it was cancelled but it wasn't and they took my money from direct debit and it was two installment so could you please refund it in my bank account...
My contract ended 3/12/23 still paying £73 for phone bill - what do I do to stop it ?
I have asked for change price plan for sim data only during 14 days cooling-off period. I was told change will occur in next month. But my sim stop working today and and on my ee a don't have any plan . I call ee and they said current contract has be...
Has EE a e mail address to send over a query ? I am not in uk so this method is easier
Is it possible ?
Hi there,I received a text from EE stating that I could upgrade to an iPhone 15 pro without paying any early upgrade fees if I took an all rounder or full works plan.When I come to the upgrade page, the iPhone 15 pro and pro max both state there is a...
Has anyone been charged for cancelling their contract and trying to get their PAC number 14 days before their contract is due to end?
It looks like I have been charged twice to one number. I have a few numbers added to my bill, recently I have added another number, and took pay monthly phone for my doughter (iPhone 14). I have my monthly charge for line and device plus extra cost ...
Hi, my contract ended on the 18th of Nov 2023 I have been trying to upgrade for a few weeks but couldn't find a decent phone deal that didn't cost a bomb so I decided to just upgrade the sim to a pay and go one as my phone is still in great condition...
