Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 13644 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 24372 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 48498 Views
  • 55 replies
  • 13 Helpful

Re: Hi

Hey !I just did my payment of £100/pounds could you please check for me thanks 

maga2 by Investigator
  • 291 Views
  • 3 replies
  • 0 Helpful

Name

I need to take a name of my billing information 

Rob730 by Explorer
  • 274 Views
  • 3 replies
  • 0 Helpful

Resolved! Help me

Gostaria de fazer o pagamento, mas não aparece a opção de olhar o valor da conta vencida. Preciso de ajuda. 

isa2660 by Explorer
  • 380 Views
  • 3 replies
  • 1 Helpful

Ee con

February upgrade and package change agreed to sim only for £7.99 per month. Starting immediately.Here we are 30th March 2023 and EE have breached that agreement and undertaken fraud by continuing to make demand via dd for the previous contracted amou...

Leaving EE

My contract ends on the 3rd May and I've joined a new company just awaiting final confirmation will I have 2 pay this month's and next month's or is it just the last bill payment 

Lannen30 by Explorer
  • 348 Views
  • 3 replies
  • 1 Helpful

Contract increase

Im absolutely fuming about the contract increase of £10.23,  is absolutely ridiculous i know others are furious about it to, my question is,is there anyway possible to get ee to lower the cost, as that extra £10 they're going to be taking monthly ins...

Ddevaney by Visitor
  • 284 Views
  • 1 replies
  • 1 Helpful