21-02-2024 01:56 PM
I have seen the is number on a recently requested bill. It is marked as an outgoing call and appears 7 times. Can you explain what’s this number is? Is it the answer phone number for retrieving messages as I recall doing so at the times where this appears on the bill
21-02-2024 05:38 PM
Hi @Stuartw2,
Welcome to the EE Community. 🙂
I'm not familiar with that number.
What was it listed as on your bill?
Does the timing match anything in your phone's call history?
Were you charged?
James
21-02-2024 06:52 PM
As I have said the only thing it matches with is calling the answerphone service.
it is not a charged number
21-02-2024 06:59 PM
Hi @Stuartw2,
If the timings match exactly, it will be a record of the calls you made to your voicemail service.
If that's the case there may have been an error which caused the incorrect number to be displayed on your bill.
James