21-02-2024 01:33 PM
We have closed our bank account and transferred ee to our new one , eve so far have not taken a payment from this account ,we want to set up a new direct debit but don’t seem to be able to do this help
21-02-2024 03:43 PM - edited 21-02-2024 03:43 PM
Hi @Dav1978,
Welcome to the EE Community. 🙂
Has your usual payment date passed since you switched?
James
21-02-2024 04:30 PM
You can change your bank details under Bills & Payments > Manage Direct Debit.