18-02-2024 10:54 PM
Hi I’ve paid my bill but it’s still saying I haven’t paid what can I do the money has come out of my bank
18-02-2024 11:27 PM - edited 18-02-2024 11:31 PM
Hello @Chantw92
Was your account suspended over an unpaid bill? If so and you've paid then You will have to wait 24 to 48 hours for the system to catch up for it to show on your account and your services should be restored.
18-02-2024 11:32 PM
Hi @Profile closed
no my account wasn’t suspended just keeps saying my bill hasn’t been paid but it has
19-02-2024 12:10 AM
I think you should call EE on 150 at 8am in the morning to find out what's going on.
19-02-2024 01:10 AM - edited 19-02-2024 01:11 AM
I believe it can take up to 24 hours to show but you can ring in morning to double check