Contracts & Billing

Unresolved Nightmarish Experience with EE Customer Service

I feel compelled to share my recent and ongoing nightmare of an experience with EE’s customer service. Over the past two years, I’ve faced a myriad of issues, from fraudulent practices to faulty devices and unreasonably high fees.Despite numerous att...

Monthly contract fee

Ee have not provided me with how much my contract will cost 

Sim only upgrade

Hi I have a sim only essentials contract, 5 months in....I want to buy a iPhone from EE can I carryover/add this to my contract? online seems I have to take out a new contract? or wait another month?

i need yo check my account. So I can tranafer data

Re: Upgrade phone

I'm out of contact now and looking for a new phone 

Billing

Hey! I recently got a new phone via EE and the bill is due on the 19th. yesterday, i had my card stolen so i shut down the account permanently and waiting for my new one to arrive. the card that i used for this contract was my old card. and im still ...

Hi i have problem my phone is bloked i can't pay the bills online or call

Payment Plan

I am getting a payment plan for my bill does this mean that I can pay half of my bill next month? So half of £250.16 is £125.08 does this mean that I pay the £125.08? And pay the other half in February? This is the first time that I am getting a paym...

Billing

Hi I have cancelled my contract on my Apple Watch as it was overcharging me for months and after cancelling it is still showing up in my bill that I need to pay?