Contracts & Billing

Billing

Hi all, I'm new to this forum and I have a question I hope someone can answer please?  I am going to have issues paying my mobile monthly SIM only phone bill this month, due on the 15th of each month. I cannot find the EE live chat service, which I u...

Change adress

Help

My phones been blocked I can't phone or text I need online chat but it's gone ! I need my phones on but no one in ee seems to take in my medical situation Can someone please sort this for me Thanks 

How do I check my bill on the app

How do I check my check or view my bill @@my ee

False promises and no call back

I was looking at leaving my contract (which runs out in March) and wanted some prices for that and to look into it. As I was looking into it, someone from an EE number (confirmed) called me and said "We can see you're looking at leaving us". Amazing ...

Why i got extra charges in my bill

Is there a way to contact loyalty team

Hi guys is there a way to contact the loyalty team direct I would like to discuss my options of upgrading or getting a pac code to leave. I have had alot of issues with ee and feel as a long standing customer you don't get looked after anymore.

Complain

Hello sir or Madam,I am erika ******** and i did my contract before 1 year and half i did my contract to pay monthly 50£ fix and everytime EE charge me more so i want to know the reason cuz im ready to do complain in court for Ur company **bleep** an...

taken money

EE have taken nearly £100 out of my account for no reason all i have done is changed network providers and i was only on a PAYG pack, why have they charged me my pack as well as nearly £100 

Hello please how do i change my home address