Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Billing

Hi I have cancelled my contract on my Apple Watch as it was overcharging me for months and after cancelling it is still showing up in my bill that I need to pay?

Resolved! BILL

Hi,I hope you're doing well. on 12th of december. i had made a contract of 2 years with for 30gbp unlimted data and calls, with discount it was 21 gbp. why Am i getting a bill then ? and it is really high 71 gbp. kindly please help. thank you

Exceeded spend limit SIM only

I wanted to leave EE and request a PAC. EE called me after it was sent to me to see if there were any offers/discounts they could offer to retain me.Offer made, I accepted. Here’s where the problems starts. Each time they try to put the offer through...

Re: Bill

The bill cost too much .I could not check statement

Mobile Account Shut Down Abroad and Cannot Reach EE

I'll start by putting my hands up here and saying I'm at fault for not paying my phone bill - have been meaning to establish direct debits; however, with traveling I would just use the service on 360 to pay monthly.I've been traveling again for the l...

Phone bill !!!

Why cant i find any were for my bill !!!!

Billing statement

I couldn't find my billing statement

Why is it itemised usage stops working half way through the month

This website is a joke there is always a problem I check usage because I four lines and every month I pay more then I should

Re: How to contact EE via email

Hello I was wondering if I could change my billing date to the day I actually paid it’s due in the 13th but don’t get paid till the 28th

Unjust Billing

Hi, I wish to speak to someone who can help me with this stressful and frustrating situation. I have been an EE customer for many years almost paying £1XX.xx amount per month. but how ridiculous can you be as a company, I settled my Mobile Monthly Co...